In general, all orders are shipped on Mondays. If you are in a rush, contact us and we can see whether we can arrange faster shipping.
Most orders from the Netherlands are sent as a Postnl mailbox parcel. The courier of choice for worldwide orders depends on the destination. Generally, orders can take one or two weeks after shipment to arrive (sometimes longer), especially with intercontinental shipping.
We have fixed shipping rates for domestic and international shipping, based on weight of the order. We provide free worldwide shipping on all orders over € 90 (and over € 50 within the Netherlands).
Netherlands: € 5 (free over € 50)
Europe: € 10–15 (free over € 90)
Worldwide: € 15–25 (free over € 90)
You can return books purchased from our website within 30 days, as long as returned books are in new condition. The customer covers return shipping. If a book is damaged or defective, we’ll arrange replacements or refunds, including return shipping if needed.
For more information, read our refund and returns policy.